Terms, Terms of sale
These terms apply to every order placed on this site.
Research use
All products are sold for laboratory research use only, as set out in the research use policy. By placing an order you confirm that you accept it.
Prices
Prices are in US dollars, per box as listed, and may change without notice. The price that applies is the one shown when you place your order.
Shipping
Shipping is charged at the carrier rate for the parcel and the address, shown at checkout before payment, and is free on orders of $1,000 of goods or more.
Payment
You choose how to pay at checkout: credit card, Bitcoin or USDT, and Interac e-Transfer for buyers in Canada. A card payment is charged in Canadian dollars at the exchange rate the card page shows. An order is dispatched once its payment has cleared.
Availability
The table shows lines on the shelf and lines on their way to us. If a line cannot be supplied after you order, we will tell you and offer an alternative or a refund for that line.
Dispatch and delivery
Dispatch and delivery times are set out on the shipping page. Delivery times are estimates, not guarantees.
Claims
Report a shortage or damage within five business days of delivery, with your order number and photos.
Liability
Our liability for any order is limited to the price paid for it. We are not responsible for any use of the products contrary to the research use policy.